Thank you for using JobbersGigs.com. Our goal is to ensure a safe, reliable, and transparent experience for both clients and freelancers. This Refund Policy outlines the conditions under which refunds may be issued.

Refunds may be requested under the following circumstances:

• The freelancer fails to deliver the agreed-upon work.
• Delivered work is significantly different from the project requirements.
• The freelancer cancels the order before starting the work.
• Mutual agreement between the client and freelancer to cancel the order.
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Refunds will not be granted in the following situations:

• The client changes their mind after work has started.
• Dissatisfaction with completed work that meets agreed requirements.
• Violation of our Terms of Service by either party.
• Orders marked as “completed” for more than 7 days.
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To request a refund:

1. Log in to your account.
2. Go to the specific order and click Request Refund.
3. Submit the reason and any supporting documentation.
4. Our support team will investigate and respond within 5–7 business days.
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If the freelancer disputes the refund request, JobbersGigs.com will mediate and make a final decision based on evidence provided by both parties. All decisions made by our support team are final and binding.

Approved refunds will be:

• Returned to the original payment method (if possible), or
• Credited to your JobbersGigs.com account balance for future use.

Please note that bank processing times may vary depending on your payment provider.

Initiating a chargeback or dispute with your bank or payment processor without first contacting our support team is a violation of our Terms of Service and may result in account suspension or permanent ban.

JobbersGigs.com reserves the right to modify this Refund Policy at any time. Continued use of the platform after changes are made indicates your acceptance of the updated policy.

If you have any questions or need assistance, contact our support team at support@jobbersgigs.com.